We hope you love your new piece from Henri Noël Jewelry. And we are here to ensure you love it for years (and years) to come. Henri Noël fine jewelry is delicate and should be cared for accordingly. To extend the life of your timeless piece, please follow the care instructions provided.

💎Take off your jewelry before your daily rituals such as: showering, lotion, perfume, exercise, washing dishes, etc.
💎Before bedtime, lay your jewelry out flat to avoid tangling/scratching

💎Additional care, use your Henri Noël pouch for storage and transport

💎For necklaces, clasp the necklace when removing it to assure the chain does not tangle or knot

💎To clean your diamond jewelry, use a soft toothbrush with dish soap and gently scrub the gold and diamonds

For all fine jewelry repair inquiries email info@henrinoel.com.
Do not send in an item for repair without contacting our team first.
Please include your name, description of the repair required, photo of the damage, and proof of purchase.

If your fine jewelry pieces was purchased within 1 year, directly from Henri Noël (henrinoel.com and Henri Noël store), we will cover the repair cost upon approval from a customer service representative (excluding signs of normal wear and tear).

Repairs outside of the 1 year warranty period have the following costs associated*:

• Ring Sizing: $50+
• Necklace Chain Replacement: $175+
• Bracelet Chain Repair: $75+
  
  *There may be an additional charge for your repair, which you will be notified of prior to any work being done. Repairs can take up to 4-6 weeks to complete depending on the nature of the repair.
  
  

All repairs are subject to shipping charges. Some repairs are not possible and we reserve the right to deny any repairs. Jewelry can scratch with wear; this is normal, and just shows how much you love your piece. We recommend keeping your jewelry in the provided pouch when you are not wearing it.

If you have any additional questions, please contact us.