Common Questions

Q: How long will it take to receive my Henri Noël purchase?

A: Most items are in stock and will ship within 5 days. If items are backordered or made-to-order, please allow approximately 3 weeks to create due to the jewelry manufacturing process. Custom orders, however, will require a 2-3 week production time.

Q: Is There a rush option available?

A: If you are interested in placing a rush order, please email the style name and/or custom details to along with the date you would like to receive it. We will let you know promptly if we are able to rush order your item. If you have already placed your order, please be sure to include the order number in the confirmation email you received upon purchase.

Q: Will I be charged sales tax?

A: Sales tax is collected on orders shipped to addresses in states which require our business to collect and remit in. Requirements and thresholds may change due to factors outside of our control.

Q: What form of payment does Henri Noël accept?

A: We accept payment online by Visa, Mastercard, Discover, and AMEX. Payment is processed at the time of your order, regardless of the lead time on your piece.