Shipping & Returns
We are so thrilled you are interested in ordering or have ordered a piece from Henri Noël Jewelry. We wholeheartedly believe you will love your everyday statement piece, but just in case there is an issue, we are here.
Most items are in stock and will ship within 5 days. If items are backordered or made-to-order, please allow approximately 3 weeks to create due to the jewelry manufacturing process.
Custom orders, however, will require a 2-3 week production time. Once custom pieces are in production, they cannot be canceled nor returned. We ship UPS insured and offer priority or Express Mail within the US. Delivery charges are calculated depending on the shipping method and package value.
RETURNS & EXCHANGES:
All sales are FINAL, however, we want you to be happy with your purchase. Exchanges: All exchanges require approval, please email firstname.lastname@example.org with description and photograph. Merchandise showing signs of wear, resizing, or damage in any way will not be accepted and will be returned to the sender (at the sender’s expense)
If you have additional questions, please email email@example.com.